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Apply software-inspired management concepts to accelerate modern marketing
In many ways, modern marketing has more in common with the software profession than it does with classic marketing management. As surprising as that may sound, it's the natural result of the world going digital. Marketing must move faster, adapt more quickly to market feedback, and manage an increasingly complex set of customer experience touchpoints. All of these challenges are shaped by the dynamics of software—from the growing number of technologies in our own organizations to the global forces of the Internet at large.
But you can turn that to your advantage. And you don't need to be technical to do it.
Hacking Marketing will show you how to conquer those challenges by adapting successful management frameworks from the software industry to the practice of marketing for any business in a digital world. You'll learn about agile and lean management methodologies, innovation techniques used by high-growth technology companies that any organization can apply, pragmatic approaches for scaling up marketing in a fragmented and constantly shifting environment, and strategies to unleash the full potential of talent in a digital age.
Marketing responsibilities and tactics have changed dramatically over the past decade. This book now updates marketing management to better serve this rapidly evolving discipline.
- Increase the tempo of marketing's responsiveness without chaos or burnout
- Design "continuous" marketing programs and campaigns that constantly evolve
- Drive growth with more marketing experiments while actually reducing risk
- Architect marketing capabilities in layers to better scale and adapt to change
- Balance strategic focus with the ability to harness emergent opportunities
As a marketer and a manager, Hacking Marketing will expand your mental models for how to lead marketing in a digital world where everything—including marketing—flows with the speed and adaptability of software.
- Sales Rank: #88826 in Books
- Published on: 2016-03-21
- Original language: English
- Number of items: 1
- Dimensions: 9.30" h x 1.10" w x 6.30" l, .0 pounds
- Binding: Hardcover
- 288 pages
Review
"A brilliant road map on how to evolve the capability and culture of marketing practices using parallels from the most disruptive industry in the world, the software industry."
—Ram Krishnan, SVP & CMO, PepsiCo
"Creates a compelling model for how to think about the intersection of marketing and our digital world. It helped me re-think the way I approach my role as a CMO."
—John L. Kennedy, CMO, Xerox Corporation
"Marketing success is based on the experience it delivers, and now Scott Brinker lays out a terrific manifesto about how to rethink the operations underlying it."
—David C. Edelman, Principal, McKinsey & Company
"An original take on how the management of marketing must transform to keep pace with our increasingly digital world. It's a must read for anyone looking to stay relevant in this modern marketing era."
—Ann Handley, Chief Content Officer, MarketingProfs
"A must-read operating manual for CMOs who want to lead in the digital age."
—Ajay Agarwal, Managing Director, Bain Capital Ventures
"We are all digital now. Scott makes it easier than ever for smart marketers to ask the right questions and to discover what they need to know now."
—Seth Godin, Author, All Marketers Are Liars
"An inspiring read for anyone who wants to master the art and science of modern marketing management, from the practice of lean and agile marketing to the design of a scalable engine for marketing innovation."
—Mayur Gupta, SVP and Head of Digital, Healthgrades
"Scott shows how great marketing management today is closer to modern software development than the marketing of yesterday and helps marketers understand how to incorporate those principles to succeed."
—Rishi Dave, CMO, Dun & Bradstreet
"The truth is that marketing has changed, more than almost any other profession, and the majority of marketers have no idea how to effectively manage the process. Hacking Marketing gives you a flashlight and shows you the truth so you never have to look back again."
—Joe Pulizzi, Founder, Content Marketing Institute
"I am a strong believer that Agile has to be the foundation of any successful marketing team. Scott’s book provides timely insight into how to make a shift to agile marketing."
—Joe Staples, CMO, Workfront
From the Inside Flap
Marketing management is racing to keep pace with the technological advances that are disrupting how customers connect and interact with brands. Instead of planning and producing a few big campaigns, marketers today must design and operate an explosion of continuous marketing touchpoints that evolve as quickly as their organization can manage. Marketing's speed, adaptability, and ability to balance innovation and scalability in this highly fluid, digital environment have become key factors in a company's competitiveness.
How can marketing managers master these new dynamics? In many ways, modern marketing now shares a surprising number of characteristics with contemporary software development. Hacking Marketing reveals the fascinating parallels between these two disciplines—and shows how marketers, even with no technical background, can borrow and adapt successful ideas from software management to lead marketing more effectively in a digital world.
Written by one of the industry's foremost experts on the interplay between marketing and technology, Hacking Marketing is a nontechnical guide to managing marketing with a new generation of "digitally native" practices and frameworks. In a conversational style, it walks through pragmatic solutions to the challenges of increasing agility without losing strategic focus, accelerating marketing experimentation without sacrificing scalable operations, and empowering a more independent and distributed workforce without disconnecting executive leadership.
Whether you're an experienced marketing manager updating your skill set or a newcomer looking to gain a foothold in the current marketplace, keep this one-of-a-kind resource of convenient, authoritative information at your side for its:
- Thoroughly clarifying primer on agile marketing, including fundamental concepts of iterative and incremental management, workflow strategies, team dynamics, and more
- Practical guidance for shaping marketing programs in a world of digital experience touchpoints, including working in perpetual beta, collaborative design, interactive content, and "big testing"
- Everyday tactics for managing the dichotomy between innovation and scalability, including a two-pronged approach to stability and agility, an easy-to-use "pace layering" model, and strategies for avoiding the pitfalls of complexity
Hacking Marketing expands your mind-set and skill set for cutting-edge marketing leadership in a digital world where everything flows with the speed and adaptability of software.
From the Back Cover
PRAISE FOR HACKING MARKETING
"A brilliant road map on how to evolve the capability and culture of marketing practices using parallels from the most disruptive industry in the world, the software industry."
—RAM KRISHNAN, SVP and CMO, PepsiCo
"Creates a compelling model for how to think about the intersection of marketing and our digital world. It helped me rethink the way I approach my role as a CMO."
—JOHN L. KENNEDY, CMO, Xerox Corporation
"Marketing success is based on the experience it delivers, and now Scott Brinker lays out a terrific manifesto about how to rethink the operations underlying it."
—DAVID C. EDELMAN, Principal, McKinsey & Company
"An original take on how the management of marketing must transform to keep pace with our increasingly digital world. It's a must-read for anyone looking to stay relevant in this modern marketing era."
—ANN HANDLEY, Chief Content Officer, MarketingProfs
"A must-read operating manual for CMOs who want to lead in the digital age."
—AJAY AGARWAL, Managing Director, Bain Capital Ventures
"We are all digital now. Scott makes it easier than ever for smart marketers to ask the right questions and to discover what they need to know now."
—SETH GODIN, author, All Marketers Are Liars
Most helpful customer reviews
2 of 2 people found the following review helpful.
The Guide for the Nextgen CMOs
By Anand Thaker
Scott, who has been credited with bringing marketing technology (MarTech) to the forefront, has led the charge on how CMOs can adapt by forming a chorus from the chaos in modern marketing. In Hacking Marketing, he explores how marketing leaders can adapt their teams to increase their agility and 'metabolism' - focusing and executing the most impactful projects as efficiently as possible.
He also dives in to the evolution of marketing from simply communications to the design and delivery of experiences. In other words, how we as consumers in any industry have greater need for an interactive engagement with our brands. I appreciate that he borrows from various other disciplines and tactics including growth management, rapid software development and customer experience management. These mindsets and methodologies were what we worked to change in our marketing management and operations clients before we deployed any new marketing technology.
If you are a marketing leader working through the struggles of managing multiple projects and initiatives to deliver meaningful results, this is the book for you.
0 of 0 people found the following review helpful.
A Must-Read for All B2B, B2C, or H2H Marketers
By Amazon Customer
Scott Brinker's "Hacking Marketing" should be required reading for anyone who calls him/herself a marketer. There is no other marketing professional more qualified to write this book than Brinker (@ChiefMarTec). He is truly thriving at the intersection of marketing and technology, and his annual MarTech landscape hangs in offices around the world. As a thought leader, I've always admired Brinker, and now his book serves as a guide for scaling my team and my own professional development. It was validating to see some of his practices for agile marketing were already in place with my marketing team, such as a daily standup where we list the 3 major accomplishments from the day before and the 3 big things we would do today. The biggest "wake up" moment I had reading this book is acknowledging that as a modern marketer, I myself am a software developer. I'd always liked the idea of becoming a "full stack marketer" and Brinker has given me marching orders to get there.
0 of 0 people found the following review helpful.
All marketers need "Hacking Marketing"!
By Amazon Customer
Hacking Marketing was a surprising read. While most marketing and sales books gloss over tertiary subjects, how to craft perfect messaging, use body language to cinch the sale, copy your competition to get ahead, etc., "Hacking Marketing" dives deeper into the backbone of marketing. Like any well oiled machine, management for efficient and successful use is necessary. Basically, you won't find the secret sauce to making a bright and shiny campaign that stands out from competitors, in "Hacking Marketing" Brinker takes the time and care to expertly divulge how marketing should be managed, comparing it to the likeness of software engineering, which actually makes a lot of sense.
I really liked how he provided context in each chapter, with plenty of anecdotes and metaphors. If you call yourself a marketer, you need to read "Hacking Marketing"! Prepare to be pleasantly surprised by this a-typical guide to "hacking" marketing.
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